"You have releases in need of action!"RN HomeRulesFAQ
dltanner99
Posted at Fri, 02/19/2016 - 12:13
Posts: 2
"You have releases in need of action!"

I released my first single on Routenote, but I haven't seen where it has shown up on any of the online stores yet. I looked up under the title, and it stated that "You have releases in need of action!". I entered support ticket #764462, but was only told that the song had been approved and asked if I had made the changes yet. I have no idea what changes have yet to be made. Everything is all set up, and I asked what changes but have yet to receive a response. Has anybody else gotten this message? I am not using premium distribution, just free. Any explanation would be appreciated.

Engincan Onar
Posted at Sat, 02/20/2016 - 16:57
Posts: 2
look at your email.
kwood
Posted at Sat, 02/20/2016 - 20:12
Posts: 1
I have the same issue.  Checked email to see if I had been sent instructions but I have not.
dltanner99
Posted at Tue, 02/23/2016 - 02:08
Posts: 2
Quote:
Originally posted by Engincan Onar
look at your email.

I appreciate the assist, but I have not received any email. 

Engincan Onar
Posted at Tue, 02/23/2016 - 15:47
Posts: 2
Create support ticket, that is the only way 
dltanner99
Posted at Wed, 02/24/2016 - 12:02
Posts: 2
Quote:
Originally posted by Engincan Onar
Create support ticket, that is the only way 

I already created a support ticket. All it asked in reply is whether I made the changes yet. There are no changed to be made - the song has been approved, the response said. Very confusing. The song appears on Spotify, but that's it. There has been no further clarification or response to the ticket, and it is still out there and open. I asked again what changes it refers to, but there has been no further activity. Great potential here - but no reason given for why nothing has been done with the song yet.